Now click on “Administrative Tools”. After the installation has completed, re-enable the anti-virus software. You may have received a message saying that the old dongle cannot be recognized. Right click on the Windows start button icon located in the bottom left of your computer screen. Sep 04 By: The HASP security device drivers have not been installed correctly.
|Date Added:||1 May 2009|
|File Size:||50.97 Mb|
|Operating Systems:||Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X|
|Price:||Free* [*Free Regsitration Required]|
Cancel the installation of your embroidery software. What can we do? The dongle will not validate and the loading process progresses no further.
This issue is resolved only by installing the full installation included in the Digitizer V5. You have 30 days from time of the install. Temporarily disable your anti-virus software.
You will need to contact your Janome dealer to organize for your product key to be enabled. A valid license to run the software could not be found H You can now close out of these screens and start Easy Design.
With the second release V5. Click this just once so it is highlighted, then you will see the upper left of that window the current state of that service. For confirmation purposes, please provide your dongle serial number to the dealer.
This page explains messages related to software security. Now you should click “Start” to start the service, this will allow the dongle to give permission to your Digitizer to open.
Sep 04 By: Browse the links on the right. Once this has; been attempted three times, another error message appears stating that you have used all of the remaining activations. Update from DigitizerPro V2 to Digitizer V5 With the first release of Digitizer V5, version 2 updates were not supported and the product key had to be manually enabled by Support.
You may have received a message saying that the system is unable to connect to the activation server. Right click on the Windows start button icon located in the bottom left of your computer screen. Products Inspire Learn Blog. Aug 28 By: Sep 25 By: This is not necessary with V5 upgrades which are handled by means of a product key. The HASP security device jxnome have not been installed correctly.
Choose “Control Panel” On the right of this screen, you will see “Category View” with a drop down arrow. Sep 13 By: After the installation has completed, re-enable the anti-virus software. Support Register Warranty Contact Us. Click on the drop down arrow to change janpme to Large or Small icons so you can see the hsp view.
Unable to connect to the Authentication Server On some PCs, users may experience difficulties when activating the software.
JANOME GLOBAL SITE
Now click on “Administrative Tools”. Hzsp should see “Start the service”. The anti-virus software has blocked the security driver from installing. Forum Home Embroidery Topic.